Authors: John Douglas
Mindhunter: Inside the FBI’s Elite Serial Crimes Unit
Unabomber: On the Trail of America’s Most-Wanted Serial Killer
Journey into Darkness
The Anatomy of Motive
The Cases That Haunt Us
Sexual Homicide: Patterns and Motives
with Robert K. Ressler and Ann W. Burgess
Crime Classification Manual
with Ann W. Burgess, Allen G. Burgess, and Robert K. Ressler
John Douglas’s Guide to Careers in the FBI
Talked to Death: The Life and Murder of Alan Berg
A Killing in the Family
A Season on the Reservation
with Kareem Abdul-Jabbar
A LISA DREW BOOK/SCRIBNER
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Copyright © 2003 by John Douglas and Stephen Singular
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A LISA DREW BOOK
is a trademark of Simon & Schuster, Inc.
DESIGNED BY ERICH HOBBING
Text set in Bembo
Library of Congress Cataloging-in-Publication Data is available.
ISBN 13: 978-0-7432-5764-0
ISBN 10: 978-0-7432-5764-0
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by John Douglas
y the mid-1980s, I’d been employed by the FBI for more than a decade and had helped create the Behavioral Science Unit at Quantico, Virginia. Using FBI profiling techniques, our unit had been pursuing serial killers from coast to coast and assisting law enforcement in identifying some of the most dangerous criminals in the United States. As we’d gained success and built a national reputation, police departments across the country had sought our help in solving difficult cases. I was consumed with this job and had few colleagues to delegate responsibilities to. More and more people wanted the FBI’s help, and how could I turn down requests from those hunting serial killers? How could I not help families that had been victimized by the worst of crimes? When could I learn to say no? The answer to the last question came in 1983, when I went into a coma and barely escaped death. This brush with mortality caused me to lower my workload and to consider retirement. In 1995, I walked away from the job I loved.
I left the Bureau but didn’t lose any of my desire to educate the public about protecting themselves from extremely dangerous people. I wrote about my FBI career in
which gave laypeople access to information and techniques used by the federal government to locate and catch serial murderers. I spoke on college campuses about how to keep yourself from becoming a victim. After hearing my presentation, listeners often came up to me and shared their own experiences with violent crime. When shaking their hands or looking into their eyes, I could tell that they’d been raped or robbed or deeply hurt by others. They were “silent victims,” too ashamed or embarrassed to step forward and talk to law enforcement about what had been done to them. They were afraid of being victimized again—this time by the judicial system. I believe that criminals should be punished to the fullest extent of the law, but I could not fault these people for not wanting to testify because of the fear they lived with every day. Nothing was more satisfying to me than telling people how to protect themselves from predators.
I believed that law enforcement was making progress in the war on crime—until something happened that no one could have predicted. In the midnineties, the Internet arrived, and along with its great contribution to our society in so many areas, it began generating an entirely new criminal realm. The Wild, Wild West had returned, but this time it didn’t look like cowboys and Indians or lawmen and gunslingers shooting at each other on the American frontier. Things had become much more complicated. The new outlaws were sitting at keyboards typing—and defrauding, robbing, manipulating, and seducing people all over the world, and in some cases, ending their lives. After watching the dramatic spread of on-line crime, I realized that the same techniques and insights we’d discovered at the FBI could now be applied in cyberspace.
Criminals had found a new hunting ground, and instead of preying on a handful of people as they might have done in the past, these on-line predators could contact and manipulate tens or hundreds or even thousands of victims at a time. Instead of cruising the streets for potential victims, they were cruising the information highway. The possibilities were infinite and law enforcement was having trouble even figuring out how to use this new technology, let alone how to find and stop the perpetrators. There often weren’t enough qualified people tracking on-line criminals, and cyber-investigations were highly complicated. If police departments had had more resources in place a few years ago, the story you are about to read might not have unfolded in the same way with the same number of victims.
In 2000, my coauthor, Stephen Singular, told me that he’d been following the John Robinson case in suburban Kansas City. I began reading about the case and talking to some of those involved in the Robinson investigation. The more I read, the more intrigued I became. This was the first known example of a serial killer using the Internet to find his victims, seduce them with his charm and the promise of a better life, lure them to his turf, and kill them. It was a deeply compelling example of how the Net could be abused by the most dangerous people in our society. It showed how someone with an extensive criminal background could transfer his predatory skills into the high-tech world—and just how vulnerable people can be in cyberspace. All of my previous work about serial killers seemed to have led me in the direction of this story. I suddenly had a new mission: to tell the public that the same dangers it had needed to be aware of in the regular world, it now had to be aware in the on-line realm. You absolutely could not take for granted that people were who they said they were in cyberspace. Once you logged on to the Internet and began exchanging e-mails, you needed to be smarter and more vigilant than ever.
The John Robinson story, which is an amazing tale in itself, needed to be shared with those looking for romance and sex on-line. It was the best window I’d yet found into the new emotional and criminal reality that high technology had created. New machines had created new crimes—and new law enforcement tools. Robinson made history on the Net, and so did those who caught him.
The purpose of this book is educational—and it’s intended to be a warning. The on-line world has changed the nature of the awareness required to prevent yourself from being victimized. In the off-line world, you can pick up on the physical signals coming from people who could do you harm. You can use your intuition, your survival instincts, your senses, and your common sense to know when trouble is near. In cyberspace, you’re cut off from your senses and some of your instincts. You’re often dealing with a fantasyland that is unlike anything that preceded it. You don’t see the whole person at the other end of your e-mail but interact with a stranger who is only showing a small and highly selective portion of himself or herself. When you operate in such a place, you need to be keenly attuned to who you are and what you’re doing, as well as what possible predators are doing. Had the women in these pages been more discerning about such things, they might be alive today.
More than anything else, the arrival of the Internet inside private residences triggered the need for a new level of thought regarding this magnificent technological tool. The essence of that thought was simple: “Be conscious of what your computer is capable of and whom it can connect you to. It has effectively invited the entire world into your home, but is everyone welcome?”
In other words, you needed to become your own profiler of human behavior. You needed not only to understand the drives of the people the Net had hooked you up to—their desires and their real motivations—but just as importantly, you needed to understand yourself. What were your own weaknesses and vulnerabilities? What were your most secret longings? Where and how could you be manipulated? What were you afraid of? What kind of flattery were you most susceptible to? How did you see yourself? How did you want others to see you? What did you feel you were lacking that only another person could provide? Where were your emotional buttons and how easily could they be pushed? What parts of yourself did you have control over and which parts were you willing to let someone else control?
Several of these questions might have been casual, but not all of them were. As the following story demonstrates, some held the power of life and death.
n March 2000, the phone rang in Steve Haymes’s office and the voice on the line was urgent. Somebody needed to talk to him right now. Haymes was a parole officer in Liberty, Missouri, a suburb northeast of Kansas City, and in a sense he’d been expecting this call for fifteen years. He’d also been dreading it. The caller was part of a newly created task force put together by the police department in Lenexa, a suburb of Kansas City, Kansas. The Kansas-Missouri border runs through the heart of Kansas City and Haymes worked only a handful of miles from the Lenexa station. As soon as he answered the phone, the parole officer knew the matter was serious.
“The task force said they wanted to speak to me about someone,” he recalls. “They didn’t tell me who but said they needed to meet with me immediately. They came out here to Liberty that same day and asked me if the name John Robinson meant anything to me. I said, ‘Absolutely, and I’ve got a file here on him about yea thick.’”
translated into roughly twelve to fourteen inches high. The file contained, among other things, the names of several local women who’d been missing for about a decade and a half.
Haymes welcomed the men into his office at the Missouri Board of Probation and Parole in a one-story beige building set behind a gas station and mini-mart. They began asking him questions and he began dredging up disturbing memories. The officer’s hair was a little grayer than it had been back in 1985, when he’d first looked into Robinson’s background, but he was still trim and his blue eyes conveyed intelligence and sensitivity. It was those eyes that had put him in this job throughout the past quarter century. In college, Haymes had studied criminal justice and had wanted to pursue a career in law enforcement, but faulty eyesight had kept him from becoming a policeman. He’d found work overseeing those on parole. Behind his small mustache, soft voice, and polite manner was an intensity and tenacity that in the mid-1980s had led him into the most frustrating investigation of his life.
“I’d maintained Robinson’s file for all those years between 1985 and 2000,” he says. “Normally, after a couple of years, some of that information would be in archives or destroyed, but fifteen years later his entire file was sitting in my desk. It had never gotten far from me.”
When he brought the file out for the detectives on the task force, they were amazed at its size and complexity. Haymes himself was surprised to hear about the new allegations against Robinson, especially those involving the Internet. Yet, when he thought about it, he realized that the con man had always used the latest technology for his new schemes. That was part of his pattern, his evolution through the criminal justice system during the past thirty-five years. Until now, Haymes had been the only person who’d closely examined that pattern or paid close attention to Robinson. No one else had woven together the whole tapestry of his past or penetrated the surface of his personality. No one else had seen the full range of his activities, some of which almost defied belief, or where they might be leading. No one else had looked deeply at Robinson’s roots or tried to uncover the source of his behavior or extremely unusual psychology. Nobody but Haymes had imagined what law enforcement was actually confronting.
Early in 1985, the slightly built parole officer had undertaken this mission alone—and in March 2000 he was still haunted by it. He was about to become a lot more haunted.