Caroline’s heart strings tugged at the tragedy before her. James had been burned over seventy-five percent of his body in a horrific apartment fire. His mother had been killed in the fire, but not before she dropped her son out the third floor window to the firefighters below. His father had left when James was born, and was nowhere to be found. His only living relative was his grandmother who was in her sixties and suffering from diabetes. The woman could barely take care of herself, never mind James, and all that he needed.