Stop Pissing Me Off What to Do When the People You Work with Drive You Crazy (31 page)

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“If you’ve ever said, ‘My work is great except for the people,’ this book is O

for you. Written by a pro who has been through the jungle of office wars . . . [this is] a must read for survival and triumph at work.”

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—Bob Vanourek, former CEO of Sensormatic, a $1 billion NYSE company, former officer of
Pitney Bowes, and current adjunct professor, Denver University
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“Lynne Eisaguirre is an expert on issues in the workplace. This book i

gives practical solutions for working effectively with your colleagues, s

employees, and supervisor. I highly recommend
Stop Pissing Me Off!

as one everyday guide to conflict management and negotiation.”

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—Diane Chaffin, director of operations, The National Conference of State Legislatures
in

“
Stop Pissing Me Off!
is great coworker survival guide with legal g

and practical advice to help any employee handle even

the most challenging people.”

m

—Milo Sindell and Thuy Sindell, founders of Hit The Ground Running and authors of

Sink or Swim: New Job, New Boss, 12 Weeks to Get It Right

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If you feel like you’re about to hit your limit—or your annoying clients, o

coworkers, or boss—
Stop Pissing Me Off!
is your book. Written by CNN

Headline News contributor and former employment attorney Lynne Eisaguirre, f

Stop Pissing Me Off!
gives you the essential, no-nonsense advice you need to f

negotiate conflicts, manage the drama, and turn misery into productivity!

!

STOP

Lynne Eisaguirre
currently appears on CNN Headline News’ weekly “On the Pissing me off!

Job” segments, where she reports on workplace issues. She is the founder and president of Workplaces That Work. A former practicing employment eber

attorney, she presents workshops to clients such as Harley-Davidson, W

Southwest Airlines, Bristol Myers Squibb, and Sun Microsystems on issues Eric

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of

from confl ict management and negotiation to leadership and team building. She is the author of
The Power of a Good Fight: How to Embrace Confl ict
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to Drive Productivity
,
Creativity
, and
Innovation
and books on sexual courtesy

GUIRRE

harassment and diversity. She lives in Golden, CO, and can be reached at
WHAT TO DO WHEN THE PEOPLE YOU

Photo

www.
workplacesthatwork.com
.

WORK WITH DRIVE YOU CRAZY

Cover images © age fotostock/SuperStock

$12.95 (CAN $15.95)

Business/Careers

ISBN-13: 978-1-59337-548-5

ISBN-10: 1-59337-548-4

www.adamsmedia.com

Lynne Eisaguirre

• Book Title
  
• Copyright
  
• Contents
  
• Acknowledgments
  
• Introduction. How to Move from Pissed Off to Powerful
  
• 01. What�s With All the Bitching and Moaning?
  
• 02. What the Hell Is Your Problem? (Maybe It�s You)
  
• 03. Your Workers� Bill of Rights
  
• 04. How to Connect Even When You Don�t Want To
  
• 05. Are They Doing It Just to Piss You Off?
  
• 06. Have I Told You Lately that You Bug Me?
  
• 07. The Bozo Boss from Hell
  
• 08. The Managers� Bill of Rights
  
• 09. How to Avoid Killing Outrageous Clients
  
• 10. How to Navigate Road Ragers, Slackers, and Whiners
  
• 11. Chill Out
  
• 12. Fun Is Not a Four Letter Word . . . But Work Is
  
• 13. Be Charming Even If It Kills You
  
• 14. How to Shine at Any Job and Why You Should
  
• 15. Take This Job and Love It
  
• 16. If All Else Fails, Pull the Fire Alarm
  
• 17. When You Can�t �Love the One You�re With�
  
• Conclusion
  
• Appendix A. Additional Resources
  
• Appendix B. Bibliography
  
• Index