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Authors: Neil Postman

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It is always interesting to attend to the examples of learning, and the motivations that ignite them, in the songs of love that technophiles perform for us. It is, for example, not easy to imagine research scientists all over the world teleconferencing with thousands of students who are having difficulty with their science projects. I can’t help thinking that most research scientists would put a stop to this rather quickly. But I
find it especially revealing that in the preceding scenario, we have an example of a technological solution to a psychological problem that would seem to be exceedingly serious. We are presented with a student who is “bored with the real world.” What does it mean to say someone is bored with the real world, especially one so young? Can a journey into virtual reality cure such a problem? And if it can, will our troubled youngster want to return to the real world? Confronted with a student who is bored with the real world, I don’t think we can get away so easily by making available a virtual-reality physics lab.

The role that new technology should play in schools or anywhere else is something that needs to be discussed without the hyperactive fantasies of cheerleaders. In particular, the computer and its associated technologies are awesome additions to a culture, and they are quite capable of altering the psychic, let alone the sleeping, habits of our young. But like all important technologies of the past, they are Faustian bargains, giving and taking away, sometimes in equal measure, sometimes more in one way than the other. It is strange—indeed, shocking—that with the twenty-first century so close on our heels, we can still talk of new technologies as if they were unmixed blessings, gifts, as it were, from the gods. Don’t we all know what the combustion engine has done for us and against us? What television is doing for us and against us? At the very least, what we need to discuss about Little Eva, Young John, and McIntosh’s trio is what they will lose, and what we will lose, if they enter a world in which computer technology is their chief source of motivation, authority, and, apparently, psychological sustenance. Will they become, as Joseph Weizenbaum warns, more impressed by calculation than human judgment? Will speed of response become, more than ever, a defining quality of intelligence?
If, indeed, the idea of a school will be dramatically altered, what kinds of learning will be neglected, perhaps made impossible? Is virtual reality a new form of therapy? If it is, what are its dangers?

These are serious matters, and they need to be discussed by those who actually know something about children from the planet Earth, and whose vision of children’s needs, and the needs of a society, go beyond thinking of school mainly as a place for the convenient distribution of information. Schools are not now and have never been chiefly about getting information to children. That has been on the schools’ agenda, of course, but it has always been way down on the list. In a moment, I will mention a few school functions that are higher, but here it needs saying that for technological Utopians, the computer vaults information access to the top. This reshuffling of priorities comes, one might say, at a most inopportune time. The problem of giving people greater access to more information, faster, more conveniently, and in more diverse forms was the main technological thrust of the nineteenth century. Some folks haven’t noticed it, but that problem was largely solved, so that for almost one hundred years, there has been more information available to the young outside the school than inside. That fact did not make the schools obsolete, and it does not make them obsolete now. Yes, it is true that Little Eva, the insomniac from Mars, could turn on an algebra lesson, thanks to the computer, in the wee hours of the morning. She could also, if she wished, read a book or magazine, watch television, pop a video into the VCR, turn on the radio, or listen to music. All of this she could have done before the computer. The computer does not solve any problem she has but exacerbates one. For Little Eva’s problem is not how to get access to a well-structured algebra lesson, but what to do with all the information available to
her during the day, as well as during sleepless nights. Perhaps this is why she couldn’t sleep in the first place. Little Eva, like the rest of us, is overwhelmed by information. She lives in a culture which has 260,000 billboards, 17,000 newspapers, 12,000 periodicals, 27,000 video outlets for renting tapes, 400 million television sets, and well over 500 million radios, not including those in automobiles. There are 40,000 new book titles published every year, and each day 41 million photographs are taken. And, thanks to the computer, over 60 billion pieces of advertising junk mail arrive in our mailboxes every year. Everything from telegraphy and photography in the nineteenth century to the silicon chip in the twentieth has amplified the din of information intruding on Little Eva’s consciousness. From millions of sources all over the globe, through every possible channel and medium—light waves, airwaves, ticker tapes, computer banks, telephone wires, television cables, satellites, and printing presses—information pours in. Behind it in every imaginable form of storage—on paper, on video, on audiotape, on discs, film, and silicon chips—is an even greater volume of information waiting to be retrieved. In the face of this, we might ask, What can schools do for Little Eva besides making still more information available? If there is nothing, then new technologies will indeed make schools obsolete. But in fact, there is plenty.

One thing that comes to mind, of which something will be said later in the book, is to provide her with a serious form of technology education, something quite different from instruction in using computers to process information, which, it strikes me, is a trivial thing to do, for two reasons. In the first place, approximately 35 million people have already learned how to use computers without the benefit of school instruction. If the schools do nothing, most of the population will know how to use computers in the next ten years, just as most
of the population learned how to drive cars without school instruction. In the second place, what we needed to know about cars—as we need to know about computers, television, and other important technologies—is not how to use them but how
they
use us. In the case of cars, what we needed to think about in the early twentieth century was not how to drive them but what they would do to our air, our landscape, our social relations, our family life, and our cities. Suppose that in 1946, we had started to address similar questions about television: What would be its effects on our political institutions, our psychic habits, our children, our religious conceptions, our economy? Wouldn’t we be better positioned today to control television’s massive assault on American culture?

I am talking here about making technology itself an object of inquiry, so that Little Eva and Young John in using technologies will not be used or abused by them, so that Little Eva and Young John become more interested in asking questions about the computer than in getting answers from it.

I am not arguing against using computers in school. I am arguing against our sleepwalking attitudes toward it, against allowing it to distract us from more important things, against making a god of it. This is what Theodore Roszak warned against in
The Cult of Information
: “Like all cults,” he wrote, “this one has the intention of enlisting mindless allegiance and acquiescence. People who have no clear idea of what they mean by information, or why they should want so much of it, are nonetheless prepared to believe that we live in an Information Age, which makes every computer around us what the relics of the True Cross were in the Age of Faith: emblems of salvation.”
4
To this, I would add the sage observation of Alan Kay of Apple Computer. Kay is widely associated with the invention of the personal computer, and certainly has an
interest in the use of computers in schools. Nonetheless, he has repeatedly said that any problems the schools cannot solve without computers, they cannot solve with them. What are some of those problems? There is, for example, the traditional task of teaching children how to behave in groups. You cannot have a democratic—indeed, civilized—community life unless people have learned how to participate in a disciplined way as part of a group. One might even say that schools have never been essentially about individualized learning. It is true, of course, that groups do not learn; individuals do. But the idea of a school is that individuals must learn in a setting in which individual needs are subordinated to group interests. Unlike other media of mass communication, which celebrate individual response and are experienced in private, the classroom is intended to tame the ego, to connect the individual with others, to demonstrate the value and necessity of group cohesion. At present, most scenarios describing the uses of computers have children solving problems alone. Little Eva, Young John, and the others are doing just that, and, in fact, they do not need the presence of other children. The presence of others may, indeed, be an annoyance. (Not all computer visionaries, I must say, take lightly the importance of a child’s learning to subordinate the self. Seymour Papert’s
The Children’s Machine
is an imaginative example of how computers have been used to promote social cohesion, although, as I have had occasion to say to him, the same effects can be achieved without computers. Naturally, he disagrees.)

Nonetheless, like the printing press before it, the computer has a powerful bias toward amplifying personal autonomy and individual problem-solving. That is why, Papert to the contrary, most of the examples we are given picture children working alone. That is also why educators must guard
against computer technology’s undermining some of the important reasons for having the young assemble in school, where social cohesion and responsibility are of preeminent importance.

Although Ravitch is not exactly against what she calls “state run schools,” she imagines them as something of a relic of a pre-technological age. She believes that the new technologies will offer all children equal access to information. Conjuring up a hypothetical Little Mary who is presumably from a poorer home than Little Eva, Ravitch imagines that Mary will have the same opportunities as Eva “to learn any subject, and to learn it from the same master teachers as children in the richest neighborhood.”
5
For all its liberalizing spirit, this scenario contains some omissions that need to be kept in mind. One is that though new technologies may be a solution to the learning of “subjects,” they work against the learning of what are called “social values,” including an understanding of democratic processes. If one reads the first chapter of Robert Fulghum’s
All I Ever Really Needed to Know I Learned in Kindergarten
, one will find an elegant summary of a few things Ravitch’s scenario has left out. They include learning the following lessons: share everything, play fair, don’t hit people, put things back where you found them, clean up your own mess, wash your hands before you eat, and, of course, flush.
6
The only thing wrong with Fulghum’s idea is that no one actually has learned all these things at kindergarten’s end. We have ample evidence that it takes many years of teaching these values in school before they are accepted and internalized. That is why it won’t do for children to learn in isolation. The point is to place them in a setting that emphasizes collaboration, as well as sensitivity to and responsibility for others. That is also why schools require
children to be in a certain place at a certain time and to follow certain rules, such as raising their hands when they wish to speak, not talking when others are talking, not chewing gum, not leaving until the bell rings, and exhibiting patience toward slower learners. This process is called making civilized people. The god of Technology does not appear interested in this function of schools. At least, it does not come up much when technology’s virtues are enumerated.

The god of Technology may also have a trick or two up its sleeve about something else. It is often asserted that new technologies will equalize learning opportunities for the rich and poor. It is devoutly to be wished, but I doubt it. In the first place, it is generally understood by those who have studied the history of technology that technological change always produces winners and losers—which is to say, the benefits of new technologies are not distributed equally among the population. There are many reasons for this, among them economic differences. Even in the case of the automobile, which is a commodity most people can buy (though not all), there are wide differences between rich and poor in the quality of what is available to them. It would be quite astonishing if computer technology equalized all learning opportunities, irrespective of economic differences. One may be delighted that Little Eva’s parents could afford the technology and software to make it possible for her to learn algebra at midnight. But Little Mary’s parents may not be able to, may not even know such things are available. And if we say that the school could make the technology available to Little Mary (at least during the day), there may be something else Little Mary is lacking—two parents, for instance. I have before me an account of a 1994 Carnegie Corporation Report, produced by the National Center for Children in Poverty. It states that in
1960, only 5 percent of our children were born to unmarried mothers. In 1990, the figure was 28 percent. In 1960, 7 percent of our children under three lived with one parent. In 1990, 27 percent. In 1960, less than 1 percent of our children under eighteen experienced the divorce of their parents. In 1990, the figure was almost 50 percent.
7

It turns out that Little Mary may be having sleepless nights as often as Little Eva, but not because she wants to get a leg up on algebra lessons. Maybe it is because she doesn’t know who her father is, or, if she does, where he is. Maybe we now can understand why McIntosh’s lad is bored with the real world. Or is he confused about it? Or terrified? Are there educators who seriously believe that these problems can be addressed by new technologies?

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