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206  
less than a quarter:
See the Pew Research Center’s “Public’s News Habits Little Changed by September 11,” cited above, particularly the section on the aging news audience.

 
 

206  
New York Times Magazine:
See Marshall Sella, “The Stiff Guy vs. The Dumb Guy,” September 24, 2000, for more on the young getting their news from late-night TV.

 
 

209  
Online NewsHour forum:
The posting from the March 2002 feature on youth and the news is still available online at
www.pbs.org/newshour/forum/march02/news5.html
.

 
 

CHAPTER TEN

 

212  
New York Times Magazine:
See Ron Suskind, “Without a Doubt: Faith, Certainty, and the Presidency of George W. Bush,” October 17, 2004.

 
 

214  
Garry Wills:
See “The Day the Enlightenment Went Out,”
The New York Times,
November 4, 2004.

 
 

217  
ACTA:
ACTA reports are available at their website,
www.goacta.org
.

 
 

219  
Academic Bill of Rights:
David Horowitz writes about his bill in
The Chronicle of Higher Education,
February 13, 2004, in an article called “In Defense of Intellectual Diversity.”

 
 

219  
Stanley Fish:
Professor Fish responds in the same issue of
The Chronicle of Higher Education,
in an article called “‘Intellectual Diversity’: Trojan Horse of a Dark Design.”

 

 

 

 

LAURA PENNY is thirty and tired of being put on hold. A teaching fellow at the University of King’s College, she lives in Halifax, Nova Scotia.

 

 

Copyright © 2005 by Laura Penny

 

All rights reserved.

Published in the United States by Crown Publishers, an imprint of the Crown Publishing Group, a division of Random House, Inc., New York.

www.crownpublishing.com

 

Crown is a trademark and the Crown colophon is a registered trademark of Random House, Inc.

 

Library of Congress Cataloging-in-Publication Data

Penny, Laura, 1975–

     Your call is important to us : the truth about bullshit / Laura   Penny.

1. Propaganda. 2. Public relations. 3. Advertising. 4. Deception.     5. Manipulative behavior. I. Title

HM1231.P46     2005

303.3'75'0973—dc22     2005007533

 

eISBN 0-307-23836-9

 

Title page photograph copyright © Peter Dazeley/CORBIS

 

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