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Authors: by Marshall B. Rosenberg

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BOOK: Nonviolent Communication - A Language of Life, Second Edition @Team LiB
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Index
O
obligation,
135–36
,
139–40
observation without evaluating
compared to evaluative observation,
26–32
as component of NVC model,
6
,
172
exercises,
34–35
NVC in Action dialogue,
32–33
“One day a man named Jesus. . . "(song),
194–95
options, when receiving negative messages,
49–52
,
143–44
,
147

 

Index
P
Palestinians/Israelis, NVC use with,
11
,
13–14
,
53–54
permissiveness vs. NVC,
166
personal relationships, NVC use in,
8
,
152–53
expressing feelings,
38–39
paraphrasing,
97–98
,
101
,
105–08
receiving empathically,
94–96
requests,
67–68
,
70
,
73
,
85–87
taking responsibility for feelings of others,
57–58
see also
families
, NVC use inpersonal responsibility
denial of,
19–22
for feelings,
49–52
,
145
,
147
playfulness,
135–36
,
140
polka-dotted suit lesson,
134–35
positive action language,
69
Powell, John,
191
presence, quality of,
91–92
prisons, NVC use in,
145–47
process language,
26
protective force,
161–62
,
166–69
psychotherapy, and role of
punishment
assumptions underlying,
17–18
,
162
avoidance, as motivation,
139
costs and limitations of,
164–66
and reward,
22–23
types,
162–64
punitive force,
17–18
,
22–23
,
161–66

 

Index
Q
question format
for paraphrasing,
96–98
for reflection requests,
74–76

 

Index
R
racial issues, NVC to resolve,
40–41
,
68–69
,
77–79
,
149
,
150–52
reactive vs. conscious responses,
3–4
,
6
reassurance vs. empathy,
92
receiving empathically
(listening skills)
basics,
7
,
91–96
exercises,
109–11
NVC in Action dialogues,
13–14
,
32–33
,
61–64
,
105–08
obstacles,
92–93
power issues,
115
to response of silence,
123–27
self-empathy and,
103–04
,
116
,
132–34
sustaining,
101–02
in violent situations,
117–20
when angry,
143–44
,
149–52
when hearing rejection,
80–81
,
120–21
reflection
paraphrasing as,
96
requests for,
74–76
regret,
133–34
relationships.
See
personal relationships
religions in conflict, NVC as resource for,
11
requests
as component of NVC model,
6
conscious formulation,
72–74
and demands compared,
79–85
exercises in expressing,
88–89
of a group,
77–79
for honesty,
76–77
NVC in Action dialogue,
85–87
and NVC objective,
81
for a reflection,
74–76
,
151–52
wording of,
67–72
responsibility
for feelings of others,
57–60
Revolution in Psychiatr
y (Becker),
172
reward and punishment,
22–23
rewards, as motivator,
138
road rage,
174–75
Rogers, Carl,
113
,
175–76
rules and personal responsibility,
20
Rumi,
15
Rwanda,
11

 

Index
S
schools, NVC use in,
9
observation without
evaluation,
28–30
positive action requests,
68–69
protective use of force,
166–69
receiving empathically,
113–14
reflection requests,
75
requests vs. demands,
82–83
taking personal responsibility,
20–21
The Secret of Staying in Love
(Powell),
191
self-blame,
49–50
,
130–31
self-compassion,
103–04
,
116
,
129–40
self-counseling with NVC,
171–73
self-esteem
benefits to giver of NVC,
5
effect of punitive force on,
164
effects of judgment on,
17
,
49–50
self-forgiveness,
133–35
self-fulfilling prophecies,
148
“shoulds",
131
,
139–40
,
172–73
Sierra Leone,
11
silence, responding to,
38–39
,
40–41
,
123–27
social roles as behavior excuse,
20
song lyrics/poems
“Given To",
5
“The Greatest Man I Never Knew",
38
“The Mask",
36
about negative requests,
67
about observation and evaluation,
25
,
27–28
“One day a man named Jesus . . . ",
194–95
about requests vs. demands,
84
static language,
26
stimulus vs. cause of feelings,
49
,
141–43
,
145–48
street gangs, NVC use with,
103–04
,
115–17

 

Index
T
taking our time with NVC,
152–54
television, and violence,
17–18
therapy.
See
psychotherapy
thoughts
as anger generator,
143
vs. feelings,
41–43
request for,
76–77
A Thousand Clowns
,
129

 

Index
V
value judgments,
17–18
violence
diffusion with NVC,
117–20
and language,
2–3
,
17–18
,
23
as response to judgments and blame,
144
,
148
self-directed,
129–32
vulnerability,
18
,
40–41
,
115–17

 

Index
W
Weil, Simone,
92
When Bad Things Happen to Good People
(Kushner),
93
Williamson, Marianne,
189–90
women and personal needs denial,
55–57
workplace, NVC use in,
9–10
expressing feelings,
39–40
paraphrasing,
100
receiving empathically,
61–64
requests,
70–71

 

List of Exercises
Chapter 3:
Observing Without Evaluating
Exercise 1:
Observation of Evaluation?
Chapter 4:
Identifying and Expressing Feelings
Exercise 2:
Expressing Feelings
Chapter 5:
Taking Responsibility For Our Feelings
Exercise 3:
Acknowledging Needs
Chapter 6:
Requesting That Which Would Enrich Life
Exercise 4:
Expressing Requests
Chapter 7:
Receiving Empathically
Exercise 5:
Differentiating Receiving Empathically From Receiving Non-Empathically

 

List of Sidebars
Chapter 3:
Observing Without Evaluating
Chapter 5:
Taking Responsibility For Our Feelings
Chapter 6:
Requesting That Which Would Enrich Life
Chapter 7:
Receiving Empathically
Chapter 10:
Expressing Anger Fully
Chapter 12:
Liberating Ourselves and Counseling Others
BOOK: Nonviolent Communication - A Language of Life, Second Edition @Team LiB
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