Read Understanding Research Online
Authors: Marianne Franklin
Some may ask, why go this far? Research projects that explore phenomena from the point of view of those closest to the action, those that wish to get a sense of how people, in groups or communities, make sense of their world in their own terms, those that examine how cultural practices are created and expressed by their indigenous actors, or projects with a socio-political engagement, engage in participation-observation from
within
. Because of its efficacy in exploring research questions that require close-up, longer-term forms of observation (for example, those following people’s attitudes over time, minority groups or subcultures) this approach has become popular across the disciplinary spectrum. Indeed at times the term ‘ethnographic’, not unlike references to ‘qualitative’ research, is more suggestive than elucidating.
Intradisciplinary debates aside, researchers differ on the respective amount of participation that may be entailed, by default, or requisite to the inquiry. In this respect, we return to the notion of varying degrees of participation as active or passive, depending on the research question.
A corollary to this preconception is that no matter how passive your initial participation may be, spending time in the company of others as a researcher involves a more interpersonal level of interaction, requires more attention to ethical implications: your responsibility to others – your research subjects on the one hand and, on the other, where your presence may expose you to legal or physical precariousness. This level of close-up observation may not serve your inquiry; at the very least it can result in some fundamental reconsiderations of the research question you entered the field with. One of the strengths here of this approach is that it is acceptable to change, and so chart this journey. Indeed, in many respects this is what the ethnographic encounter is; one between researcher and researched where both sides are affected (for better or worse).
Finally, given the depth and range of what counts as ethnographic, and also the intensity of ongoing debates within anthropology and elsewhere about the influence of computer-mediated research encounters, the following points can serve as both caveats and orientation points.
Whilst participant-observation is integral to ethnographic modes of research, the latter is more than ‘a form of participant observation (which it is) that entails a bit of reflexivity’ (Jones and Watt 2010: 4). In other words, the effectiveness of the analysis brought to bear on data gathered cannot be reduced simply to having gained access mindful of codes of ethics and reassurances that the researcher spent time ‘being there’ (Marcus 1995: 114).
Traditionally, ethnographic research was by western anthropologists, intent upon ‘capturing’, studying non-western societies and their cultural practices. Nowadays anthropologists also study their own societies, neighbourhoods, and even family groups (see Berg 2009: 192–4). Moreover, in a digital age there is a burgeoning field of ‘virtual’ or ‘digital’ forms of ethnographic research: participation-observation in either fully-immersed or combined online/offline worlds and communities (Franklin 2004, Hine 2000).
Designing an ethnographic research project is distinct from incorporating empirical material collected through participant-observation alone; the research question and underlying assumptions about the nature of knowledge and observation bring with them particular obligations. Ethnography ‘involves the scholar being situated within a social context [the field] to become part of its discourse – its language and practices – the research that results has the advantage of conveying social meanings as they are experienced’ (Abdelal et al. 2009: 7).
The basic premise, in distinction to content analysis conducted within shorter time-windows, is that the sort of in-depth data – and trust – built up with respondents and local contacts, provides an unrivalled degree of insight, giving rise to studies rich in detail, nuance, and insights for projects focusing on the particular and infinite variations of human experience and practices.
Berg 2009: ch. 6: 190
passim
; on analysis of fieldwork material see also 2009: 228
passim
; M. Davies 2007: 168
passim
; Gray 2009: 396
passim
, where he focuses on observational techniques; Jones and Watt (2010) and C. Davies (2007) provide also invaluable suggestions.
For critical interventions about the ethos of ethnographic work during and since the colonial era, see Fabian (1983), Giri (2004), Tuhiwai-Smith (1999), Ulin (1984).
References related to how ethnographic approaches have evolved with the web are listed in the online research section of
Chapter 5
. See also Hakken (1999) and Jones (1999) for constructive and still current observations related to the practicalities of online forms of participant-observation and researching live in cyberspatial fields.
As a segue to
Chapter 7
, it should be apparent by now that in practice sweeping allusions to ‘quantitative’ or ‘qualitative’ methodologies as polar opposites do not suffice. Whilst mindful of how just such allusions work as an undertow in everyday research settings in mixed departments, the goal for all researchers is articulating and then executing the research in ways that make sense for, and of the project. The points below recap the discussion so far as we move on to the last two chapters: analysing and writingup the material:
As we move into modes of
analysis
, and in particular those approaches where analysis features prominently as researchers work with texts (however defined) – the focus of the next chapter – I would urge readers to let go of absolutist markers of disciplinary identity, for the time being at least. At this point in the proceedings these obscure rather than clarify exactly what you are doing; your task is to pursue the research question in ways that make sense for this inquiry, carried out in as rigorous and transparent a fashion as possible. In short, to show you can ‘walk the walk’ as opposed to ‘talk the talk’.
1
The (quasi)experimental cluster falls outside the purview of this book.
2
Thanks to Susan Banducci for providing supporting material and ongoing feedback to quantitative research data-gathering sections.
3
To extrapolate: for probability samples, the larger the population means that the confidence intervals narrow; this is where margins of error in statistical terms play a role. Conversely, the more homogeneous the sample is, the more precise the results will be.
The formula for a standard margin of error looks like this:
4
Thanks to Marieke Riethof for this input.
Action research
is a methodology that takes a leaf out of several books, with its own set of ethical and operational rules and procedures; see C. Davies (2007: 172
passim
), McLeod and Thomson (2009), Smith (1999).
5
For instance: the UK Data Archive:
www.data-archive.ac.uk/
; Leibniz Institute for the Social Sciences (GESIS):
www.gesis.org/en/services/data/retrieval-data-access/
; World Values Survey:
www.worldvaluessurvey.org/
; British Election Study:
www.bes2009-10.org
(26 August 2011).
6
See also Bruce Berg’s ‘ten commandments’ (Berg 2009: 143–4).
7
In some sorts of inquiry they can also generate ideas about future research directions, provide feedback about research findings, and ground more abstract sorts of questions in day-to-day, ordinary people’s lives. This more
action research
oriented incorporation of focus-group based data-gathering needs to make sense for the research question, aims and objectives of research in which researcher and research subjects are collaborators. The finitudes of this approach are beyond the scope of this discussion; see McNiff and Whitehead (2009).
8
For example the BBC current affairs programme
Newsnight
has made regular use of focus groups, as corroborating evidence in an item or ‘live’ in the studio, for items on high-profile government policy issues. In so doing, these programmes become ‘media texts’ for researchers to analyse in turn.
9
Thanks to David Morley for this observation.
10
Berg (2009) has an extensive discussion of the practicalities around entering and exiting the field. Appadurai (2002), Clifford (1997) and Marcus (1995) differently address changes to the single-sitedness of traditional ethnographic work in the wake of globalization. See also Inda and Rosaldo (2002) for an overview, Besnier (2011) for a specific example of how these issues work on the ground, Franklin (2004) for online fields, and Hine (2000) for an approach to virtual ethnography.
11
Berg (2009) has an extensive discussion on these matters; these points build on his useful overview based on previous and ongoing research of my own, and that of a number of research students.
12
Thanks to Yu-Kei Tse for this expression.
13
See Fabian (1983) for an extensive discussion; Marcus (1995: 113) on the notion of ‘circumstantial activism’; Mitchell Duneier (1999) for a particular way of dealing with this element in an ethnographic note in the appendix. Moreover, feminist and postcolonial anthropologists, as well as those from other disciplines exploring ethnographic approaches, have also contributed to these issues; see Charlotte Davies (2007), di Leonardo (1991), Harding (1998a, 1998b), Henwood et al. (2001).
14
As I had to in one scenario where, unlike a previous setting, my jotting down the main points of the discussion where people were sitting was noticed by the group moderator; as gate-keeper they were concerned about what I was up to. They eventually denied me further access to the meetings. Incidentally, those participating in the group were more curious than concerned about my notes (which I showed them as well). They, however, were not in charge of access.
15
Thanks to Jeannette Hoffman for this reminder.
16
The critiques and limits of this approach to doing and conceptualizing traditional anthropology are beyond the scope of this discussion. Suffice it to say that there is a tension, productive and problematic, between, as Niko Besnier (2011: 6–19) argues, inquires into ‘plurals’, ‘bifocality’ between local and/or global, or ‘sites’ (figurative and literal) for an enterprise premised on encounters with a ‘“primitive other”’ (Besnier 2011: 6; see Certeau 1991, Fabian 1983). Add to these epistemological issues a host of computer-mediated pluralities, and practicalities become even more complex – exciting new terrain I would say.
17
Thanks to Marieke Riethof for this input and her noting how a lot of students returning from their fieldwork ‘have friends who ask them what exactly they have to say about their topic. This is where they start to understand that [their project] is more than a report . . . they need an analysis and an argument’ (personal correspondence, 18 August 2011).