Read Use Your Head to Get Your Foot in the Door Online

Authors: Harvey Mackay

Tags: #Business & Economics, #Careers, #Job Hunting

Use Your Head to Get Your Foot in the Door (4 page)

BOOK: Use Your Head to Get Your Foot in the Door
5.87Mb size Format: txt, pdf, ePub
ads
5.
Don’t hang out with gloom and doom.
You know the types: They constantly gripe about the pay scale, the benefits, and the career opportunities. Management always makes the wrong calls, as they see it. The people who are dismissed never deserve to be. And the company’s market strategy? It’s headed to hell in a handbasket. Even if you never utter a negative word, tag along with this bunch and odds are high you’ll be written off as a silent sympathizer.
6.
Be a builder . . . and a rebuilder.
When staff cutbacks happen, be the first to help the new streamlined organization to work, even when it costs extra hours and sweat. If the sales department loses a big account because of quality problems and you’re in manufacturing, be the first to step up and say the client was right . . . and here’s what we can do to help win that account back.
7.
Always position yourself as number two to your next career opportunity.
If you report directly to the head of your department or division, your first waking thought in the morning is what you will do that day to improve your chances of being the chief’s backup. That includes the great idea you have been dreaming up to get that honcho promoted. The Law of Large Numbers guarantees that some #2 somewhere will be #1 someday. With surprising frequency, that #2 is an inside dark horse.
8.
Persevere.
In a rotten economy, it’s so easy to throw in the towel. Hey, why not the whole linen closet? Top managers always have an eye out for people who do the opposite and engage themselves in tough problems, the ones who stick with finding a solution even after many reversals. And especially the ones who can keep up departmental morale among subordinates and peers in the darkest hours.
9.
Educate yourself one notch up.
Skilled marketers practice nichemanship in defining a tightly focused market and then bombarding it with custom-designed products. Savvy career survivors practice notchmanship. They study the résumés of managers on the next level and do their best to match and even surpass their career credentials. That isn’t just restricted to formal degrees. It means loading up on those books, business journals, trade industry reports, Web sites, and bloggers that your firm’s leading lights favor.
10.
Pay attention to your duds.
The clothes you wear—as I explain in the chapter “A Winning Suit Trumps”—assert your authority to subordinates, peers, the media, and most of all, to customers. Companies spend fortunes on their image. Your career is much likelier to blossom if you look like an extension of the company’s public face rather than an eyesore who escaped from the deep-storage vault.
11.
Think big picture.
Your annual performance review is next week and the departmental budget is stretched—recalling retired CBS anchorman Dan Rather—“as tight as a too-small bathing suit on a too-hot car ride back from the beach.” Back off. Maybe you come out and say the review can wait, there are more important priorities. Chances are you won’t need to say anything at all. Cynics may brand you as a chump. In the tug-of-war to stay employed, you’re likelier to come across as the champ who still has a desk.
12.
And lastly, practice modesty.
Indeed, you should do your best to make yourself indispensable. Indeed, you should not boast about it. Wisdom worthy to be reflected on each day: “If you think you’re indispensable, put your finger in a bowl of water and check out the hole it leaves when you pull it out.” The trick is to
be
indispensable . . . not to strut around the office as though you were.
“As usual, the employees are the last to know.”
© The New Yorker Collection 2003 Peter Steiner from
cartoonbank.com
. All Rights Reserved.
Chapter 6
The Last to Learn
It’s a sad truth that employees are often the last to learn that their companies are in serious trouble and about to embark on a major downsizing program. The internal rumor mill is usually the
least
reliable source to counteract this. First, notorious gossipers crave sensational news. For them, dramatic counts far more than factual. Second, many companies know how to manage the rumor mill by feeding it just the kind of unreliable news that keeps employees and everyone else off balance.
Is there anything you can do to improve your chances of getting dependable first-alert warnings on your employer? Every employee in today’s world needs to assemble his or her own personal intelligence system. That’s not done overnight:
• Executive recruiters can be an excellent information source. Consider regularly contacting the recruiter who placed you in your job and building a trust factor so that he or she might share information about industry trends and issues.
• Financial analysts always monitor quarterly financial reports to see if a large number of executive stock options are exercised. It’s public information for public companies, and you can access it over the Internet.
• Watch your boss. Often in impending crises, managers are given strict orders not to say anything. That causes more than a few people to button up about everything. When you notice a sudden outbreak of tight-lippedness, an alarm bell should start clanging in your mind.
• Stay on the lookout for unusual corporate behaviors. Analysts in the Middle East always keep a watchful eye when a government stocks up on hospital beds in a potential hot spot or when the spouses and children of top leaders in a particular district are all abroad at the same time. Similarly, is the personnel department working unusually late hours? Are corporate meeting rooms blocked out for some unexplained period? One corporate insider I knew always sensed something was afoot when the number of bags coming out of the corporate shredder room suddenly spiked.
• Vendors and suppliers can be rich sources, especially ones who have been around long enough to read the tea leaves. A major reduction in raw materials orders is a nearly certain signal that production is going to be cut back.
• Let’s say your boss, unbeknownst to you, has picked up a tip that the ax will soon be swinging. He or she is out on the market aggressively shopping the next job opportunity with competitors. That may cause a competitor to call you or a colleague, aware that a feeding frenzy for available candidates may be in the making. Be aware of any sudden change in the level of competitor interest in recruiting people from your firm.
• If a competitor’s headquarters has a nearby watering hole, there is often much to be learned just by dropping by on a Friday evening and listening to the chatter. Competitors make it their business to learn about the ups and downs of rivals and may talk about the other guys far more freely than they would their own business.
The truth is that change happens like wildfire these days. Even if you do all the above, lightning may still strike you. There will, however, be a big difference. Rather than living a complacent life, you will expect that a jolt is on the horizon and you will likely be undertaking measures to dodge it.
Mackay’s Moral:
A reliable handle on tomorrow’s news is
one way to get a grip on an ax poised to swing.
Quickie—Fine-Tune Your Job Description Without Being Asked
“Living in fear of loss of job and income,” management guru Peter Drucker once wrote, “is incompatible with taking responsibility for job and work group, for output and performance.”
When Drucker wrote this he was chiefly talking about the safety nets of unemployment compensation and severance pay, but he also added: “Wherever a business has provided real job and income security, resistance to change or to innovation has disappeared.”
There is also a powerful hidden lesson in this outlook when you apply it to today’s job world:
The reason why so many people are casualties of massive company cutbacks is often that they did not take the initiative themselves to redefine their own jobs and make them more relevant.
Every several months, you should take a look at your job description and make some notes on it:
• What things are you spending time doing that your boss thinks are less/more important today than they may have been several months ago?
• What things are being done by your boss that he or she sees as significant drains on his or her time and which you could perhaps help with and share his or her burden?
• What are customers complaining about that is reversing their buying decisions or undercutting their loyalty to your firm . . . and which of these fall into your scope or responsibility?
Constantly initiate change to your own job to keep pace with company innovations and new market conditions. The best road to job security is to keep your job relevant.
Chapter 7
Yours to Lose
Widgitronics Global Resources is about to staff its marketing director position. You are the leading contender for the job. In fact, you are the proverbial shoo-in. You have eight years’ experience with Widgitronics in consumer affairs. To broaden your exposure to the overall workings of the firm, you have just spent eight successful additional years on assignment in new product development and sales.
Everyone is convinced the marketing directorship is yours to lose. A loosely organized token search is conducted just to verify that no outside contender could be anywhere near as qualified as you are. Your colleagues have drafted their congratulatory messages and are just waiting to plug in the dates. Soon the victory balloons will be heaving in a net over your office desk waiting to cascade down when the announcement is made.
After a few weeks of deliberation, management announces its decision.
The verdict: You lose.
Stunned, you are determined to analyze the loss:
• Because there was such certainty you would win, your supporters never organized a cohesive campaign to back you.
• Your biggest advocate was the retiring marketing director, who—larger than life—chimed in with impromptu endorsements and gratuitously diminished the competition.
• You failed to brush up on the details of your own achievements in consumer affairs several years ago and slipped up in responses to questions in your own interviews.
• A whole new group of entry-level marketing staff members had staged a relentless campaign with management saying that a grassroots change was needed in marketing management, one that was highly responsive to the Internet age.
Unlikely scenario? Consider how Hillary Clinton lost the Democratic presidential nomination in 2008.
• Her campaign was never properly organized and managed.
• Her husband, the popular former president Bill Clinton, was viewed at times as a meddlesome surrogate.
• Muddled recollections about a Bosnia visit in 1996 tarnished the credibility of her first lady experience.
• She cultivated the old guard of the party, at the expense of a powerfully organized and digitally able younger generation.
Mackay’s Moral:
In the staffing game, overconfidence and a
flawed plan can pull defeat from the jaws of victory.
Quickie—Misery Is Contagious, Too
A wimpy guy walks into a bar and is hovering over his drink.
All of a sudden a six-foot-six monster guy—wearing boots, chains, and tattoos—elbows him off the bar stool.
Godzilla grabs the wimp’s drink, inhales it, and hollers at him, “How do you like that, sonny?”
“Hey, mister, I’m having a bad day,” the wimpy guy replies. “I got up early this morning and went to work, only to find out I got downsized out of my job. I went home at noon to tell my wife the bad news, and she left me. They stole my car this afternoon. And now I come in here to commit suicide . . . and you drink my poison.”
Chapter 8
Beat Rejection
Before It Beats You
 
 
 
“How are you getting along?” asked the old timer of the new sales rep.
“Not so good,” came the sales rep’s disgusted reply. “I’ve been insulted in every place I made a call.”
“That’s funny,” said the old timer. “I’ve been on the road forty years. I’ve had my samples flung in the street, been tossed downstairs, manhandled by janitors, and rolled in the gutter. But insulted—never!”
If you’re reeling from just being fired or re-engineered out of a job, then you’ve just swallowed one heaping serving of rejection. Be mindful of what Sylvester Stallone said: “I take rejection as someone blowing a bugle in my ear to wake me up and get going, rather than retreat.”
We all deal with rejection differently. But if you’re in the sales game, you better get used to it because rejection is—and always will be—part of business. Too many people just give up. Ascending the career ladder of life is a matter of getting nods of approval from the powers that be. In order to get the yeses, you must hear the nos.
BOOK: Use Your Head to Get Your Foot in the Door
5.87Mb size Format: txt, pdf, ePub
ads

Other books

Bellringer by J. Robert Janes
Bearing Her Wishes by Vivienne Savage
Jodi_ByTheLight by JenniferLitteken
Stolen Secrets by Jerry B. Jenkins, Chris Fabry
El vizconde demediado by Italo Calvino