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Authors: Harvey Mackay

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BOOK: Use Your Head to Get Your Foot in the Door
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Niche marketing is a bona fide and well-tested approach to strategic selling. Some firms have had stellar success building their business around their pursuit of specialized niches. They say it pays to know your niche as well as your name.
Pitchmanship
is a term I use to describe how to apply niche marketing principles to pitching yourself in a job search. There are some perilous myths surrounding niche marketing. Similarly, there are dangerous assumptions you steer clear of when you pitch yourself and your credentials for a job.
Myth one
:
A pitch has to be chic.
Don’t assume that organizations are always on the prowl for cutting-edge talent. Some companies posture themselves so low-key that they expect their people to have state-of-the-art skills, but the culture demands they present themselves with “Aw, shucks!” understatement. Study the organization and the style of the CEO in speeches and articles. It may be impractical to tailor your résumé for each and every company you pursue, but your cover letter should reflect some understanding of what the organization is about.
I call this the Turtle Wax Lesson because of how this old car-care staple is marketed. Turtle Wax has held a dependable—and sizable—share of the car-wax market for decades. This task is synonymous with something people hate to do. They do it with a product that has a reputation for being harder to apply than others, by exploiting a niche out there of people who literally “love” their cars. What better way to show dedication to your set of wheels than by lavishing care and devotion on the object of one’s affections? Working hard to get a shine that shines through. Romantic stuff, huh?
Turtle Wax-style employers don’t like people with instant, easy solutions. They cherish people who love to apply elbow grease in liberal quantities. And they tend to be skeptical of people who are finished products—people whom they can’t change or polish in their own style.
Myth two
:
A pitch has to be flashy.
There are a lot of companies that are going back to basics. That mantra has become one of the hottest marketing mantras in the present downturn. This doesn’t mean accountants are now being recruited for their skills with an abacus or their ability to chisel Roman numerals onto slate. In a back-to-basics organization, hard-nosed skeptics are generally rewarded. They find a way to make do with what the organization has. The back-to-basics types often overlap with the Turtle Wax sorts, but not always. Some back-to-basics advocates have no interest at all in working harder. They just don’t want things to cost more.
Myth three
:
A pitch shouldn’t be too narrow in its demands.
Don’t assume that because your niche is larger, it’s better. In marketing, wouldn’t you rather be fighting for half of a 28 percent segment than one-seventh of a 44 percent one?
You may have lost your job as IT director for a mature $200-million company. An offer comes along for a position with the same title at a $100-million company with high growth prospects at half the salary. Many companies, as I point out elsewhere, are skeptical about people willing to take large salary cuts. However, if you really want the job, you can make a convincing case that you’re committed to signing up with a shooting star. After all, doesn’t the fact you’re on the pavement say it all about the risks of being attached to a butchered cash cow?
Myth four
:
A pitch has to be neat.
Although
most
searches are much more sharply defined these days, not all of them have the sharpness of a surgeon’s scalpel. On the retail sales front, there are liquor stores in the toniest sections of Manhattan, Chicago’s Gold Coast, and Beverly Hills that do as much volume in Château Ripple, vintage Wednesday, as Château Lafite-Rothschild, vintage 1895.
Again, research is king. Some companies are wildly inconsistent in the way they are willing to spend money. The corporate offices could be lavish, but everyone may be expected to travel coach and lunchtime dining could mean a trip to the fast-food court. Learn the profile and do your best to squeeze yourself into the company suit.
Mackay’s Moral:
You’ll never please everyone, but you only
have to please a few people to get an offer.
Quickie—Should You Go Under the Knife After You Get the Ax?
• A 2009 article in the
Chicago Tribune
says, “People who lost stable jobs in 1982 suffered an immediate 30 percent drop in their earnings, according to Social Security and other government records. As a group, they never recovered . . . A decade later, their earnings were down 20 percent compared with workers with similar profiles who avoided a layoff. After 15 years, they made 10 percent less. Even 20 years down the road, they hadn’t caught up.”
• This is tough news to take, especially if you’re over fifty. This trend will not change for people losing jobs today. In fact, it may get worse.
• A personal makeover is the solution. Retrain the mind and keep one’s skill sets up to date. Stay abreast of the latest in trend information and current events. Physical wellness and fitness are an absolute top priority.
• Some people think more drastic measures—like a tummy tuck, whittling away those love handles, or breast reduction—can make you look younger and more employable.
• A 2009 ABC News report noted, “The American Academy of Facial Plastic and Reconstructive Surgery reported that 75 percent of its members have patients asking for cosmetic surgery to stay competitive in the workplace.”
• I’ve judged beauty pageants, including Miss America, but in my mind the jury is still out: Can you face-lift yourself into a new career? Fitness, continuous learning, and social awareness are—I believe—the core skills that will make you desirable to an employer. If you don’t have these, no surgeon in the world can compensate for them.
Chapter 16
The Continuity of Contrarians
You’re smart, or they wouldn’t have hired you. You’ve read the tea leaves about job and career changes, and you know how frequently they happen. The head-office people figure you’re probably good for five years. Then you’ll either bolt . . . or could be they’ll stretch you out on the chopping block during the next downsizing “harvest.”
Almost all of your other entering “classmates” in this year’s crop of new hires will be playing exactly the same hop-to-happiness game.
The truth is somewhat different. Organizations have to be agile enough to change, but they also crave continuity. While they expect a huge portion of the organization to turn over rapidly, headquarters also yearns for those stable human pillars who anchor cultural values.
So, imagine that you think “company career” is for you rather than dancing from job to job. What if you become an “I’m-sticking-around” contrarian? You may need to “announce” your intentions with an unusual accent:
• “If you need someone to babysit new recruits and help orient them to the company, I’m available.”
• “You say you can’t do my annual review on time? I can wait. I know I can count on you to be fair.”
• “What can I do to make your job easier? Boss, what parts of your job description would be easy for you to delegate to me?”
• “Are there confrontational aspects of your job that you would just as soon someone else handle for you?”
• “I know you have a do-or-die presentation tomorrow. I’m great at speech bubbles and custom animations. How can I PowerPoint you to—in Star Trek terms—‘go where no one has gone before’ ?”
Some might write off this overly helpful attitude as being too subservient at best. But hold the phone:
• Will you likely be wrenching your family through a transfer every five years?
• Do you have a passion for the stable life or prefer that of today’s career nomad?
• If you stick around, are your odds better for
making
the decisions about who sticks around in the inevitable next personnel cut . . . or for being one of the decisions?
Mackay’s Moral:
Most people are willing to meet each other
halfway; trouble is, most people are pretty poor judges of
distance.
Chapter 17
Is This the Time
to Get That MBA?
When business is booming, managers complain they can’t free up good people to train them. When business is bust, the cupboard is bare to finance training. Ideally, the best time to train is the off-season. And a downturn can be a perfect window to either get your MBA or at least start work on one.
Debate is hot about the value of an MBA. Up until 2008, an MBA was viewed—wrongly, to be sure—as an overnight meal ticket to gourmet dining in a hotshot Wall Street firm. It may be years before that play gets a revival, if it ever does.
You’re much smarter to regard the MBA as advanced survival training in a very competitive employment world. Take time to do hard research:
• Identify managers and professionals in positions you aspire to be in within the next ten years. Do they have an MBA in addition to their other college degrees?
• What parts of the MBA degree are most vital to their success? Is it the finance, the marketing, the strategic planning? Knowing the focus of your MBA needs may help you pick where you should study. (All MBA programs are not alike.) You also might decide you don’t really need an MBA as much as some selected business courses.
• During wartime, armies have long used officer candidate schools for two- or three-month crash courses. Similarly, many business schools offer advanced management programs to give managers a mini-MBA. Will this meet your needs? At age thirty-five, I attended Stanford’s Advanced Management program. It lasted ten weeks with one hundred attendees representing twenty countries. To this day, it was the best business decision I ever made in my career.
• Can you negotiate funding for an advanced management program or even all or part of an MBA as part of your severance package from your current employer? For you, this option can be pennies from heaven in more ways than one: First, it can cover up a crater in your résumé. Second, when the economy swings around, your present employer may decide he needs you more than he thought he did, especially with your additional credentials. Third, that fresh sheepskin makes you more marketable, of course.
In January 2009, the
Times
of London published an article titled “Downturn Is Right Time to Take an MBA” by Steve Coomber. It included some noteworthy factors:
• “In a downturn, the opportunity costs of putting a career into neutral for a year or two are more attractive than during a boom, when people worry about missing out on quick promotions and big bonuses. In a recession, an MBA allows you to boost skills, ready for when the green shoots of recovery appear.”
• “In coming years, there will be far less money to be made in finance than over the last decade,” Arnoud De Meyer, the director of Judge Business School at Cambridge University, said. “The nature of the jobs will change and there will not be the same huge bonuses and salaries.” Still, who can knock a business degree out of schools like Michigan, Northwestern, Stanford, Wharton, USC, or Harvard?
For those MBA students determined to work in the finance and banking sector, the best business schools have powerful networks, so be sure to use them.
If you have not stashed away enough grain in your silo for getting an MBA to be an option, then you should do a little reading before the
next
recession—and there will be another one, too. You can learn a lot from that old Greek named Aesop and his tale called
The Ant and the Grasshopper.
Mackay’s Moral:
MBA can mean master of business
administration or it can spell my best alternative when the
economy nose-dives.
Quickie—The Lecture Room in Your Laptop
Before you go out and spend megabucks on higher education, make sure that you get a load of the highest education . . . for nothing.
Nothing!

TED
(
Technology, Entertainment, Design
) is an annual conference committed to “ideas worth spreading.” These lectures, known as TEDTalks, include business and technology. Among TED lecturers are Bill Gates and Google founders Sergey Brin and Larry Page. There are more than four hundred TEDTalks that can be seen free online. According to April 2009 data, these speeches have been seen over one hundred million times.
• MIT has a free lecture program online called “OpenCourseWare.”
• According to the
New York Times
, “Yale put some of its most popular undergraduate courses and professors online free. The list includes Controversies in Astrophysics with Charles Bailyn, Modern Poetry with Langdon Hammer and Introduction to the Old Testament with Christine Hayes.”
• There are heaps of free programs on the Internet on accounting skills and information technology. Just be sure to read the fine print for those services that are without charge and those that intend to extract a price.
How you spend your viewing time is your business, but there’s a noticeable difference on the gray matter scales between “I Dream of Jeannie” and “I Dream of Genius.”
BOOK: Use Your Head to Get Your Foot in the Door
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