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Authors: General Stanley McChrystal

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I believed, however, that if we controlled the tempo, rather than merely eliminated personalities, we could halt Zarqawi's momentum. Then, partnering with a more robust Coalition and Iraqi effort, we could ensure his defeat. Such a campaign design, however, confronted the reality that in irregular warfare, successful guerrillas won by controlling the speed of the war. They forced the incumbent to fight at their pace—slowing it when they were vulnerable by reducing their profile, quickening it when they sensed fatigue or weakness in their foe.

Our campaign would flip this and seek to deny the insurgents this inherent advantage: If we could apply relentless body blows against AQI—a network that preferred spasms of violence followed by periods of calm in which it could marshal resources—then we could stunt its growth and maturation. Under enough pressure, AQI's members would be consumed with staying alive and thus have no ability to recruit, raise funds, or strategize.

Meanwhile, instead of trying solely to decapitate the top echelon of leaders, we would disembowel the organization by targeting its midlevel commanders. They ran AQI day to day and retained the institutional wisdom for operations. By hollowing out its midsection, we believed we could get the organization to collapse in on itself.

To pursue this strategy, our force needed to operate at a rate that would exhaust our enemy but that we could maintain. Key to this was a regular TF 714-wide regimen, what the Army terms a battle rhythm. Disciplined routines get a bum rap in today's world, where we celebrate spontaneity and often look for the game-changing sprint to the end zone. But this war was a marathon, and distance running had taught me the importance of pace. Moreover, it was my message to the force that we could not be rattled: In times of both quiet and chaos, we would maintain a calm, disciplined, even rhythm.

This began on a personal level. I needed to have a regular, worthwhile presence as I commanded from the theater and moved locations every few days. When in Iraq, I retired at dawn, slept for several hours, then replied to the day's first tranche of e-mails. During these quiet midmorning hours, I'd spend a few minutes in the Joint Operations Center, talking to the skeleton staff who planned for the evening's actions or performed maintenance. Then, come noon, I ran for an hour parallel to the runways at Balad. During summer the pavement baked at 120 degrees Fahrenheit, but I tempered my pace and found every run a good diversion.

During my run or while lifting weights, I listened to audiobooks. I've always loved to read a wide variety of books, and I found audiobooks offered the best way for me to digest them. After loading them onto my iPod, I listened through headphones while working out, then used small speakers to continue listening while I dressed. Annie checked out every good audiobook she could find in local libraries and bought me countless others she thought would interest me. My tastes remained eclectic—from
Freakonomics
to
Don Quixote
,
Moscow 1941
to
Intelligence in War
—and they made me think more broadly than the constant staccato of e-mail or daily briefs.

After my midday run, meetings began—the first of which became a hallmark of TF 714: Our operations and intelligence video teleconference or O&I. On the surface, the update—we aimed for ninety minutes, but it could run to two hours—looked like the kind of standard review of operations and intelligence that I'd attended in green canvas army tents and that other units held internally. But we created the O&I to tie together a geographically dispersed command, and it differed from other updates in three key respects: its regularity; the size, diversity, and dispersion of the forum; and (made possible by the first two) the richness of information discussed.

As the core heartbeat of our battle rhythm and the nucleus of each day, the O&I ran six days a week and was never canceled. Our force, spread across time zones, operated uniformly on Zulu time (Greenwich Mean Time), so the O&I began at noon Zulu time (4:00
P.M.
inside our Balad hanger, 9:00
A.M.
on the East Coast of the United States—by design at the start of the workday for the agencies in D.C. that we wanted to participate.

The O&I audience began relatively small that winter of 2004, when we could connect a constellation of D.C. conference rooms, our bigger bases in Iraq and Afghanistan, and teams in embassies across the region. But by the following summer, the video link was seamless and reached all the way to our austere forward operating bases in the Iraqi desert or Afghan hills. We developed prepackaged communications bundles that could connect from anywhere in the world. We installed secure communications in embassies to entice our partners to participate. Eventually, every member of TF 714 and partners in D.C. could view the meetings on their personal computers, listening through their headphones. Especially as TF 714's battlefield success gained notice, by 2007 the O&I was a worldwide forum of thousands of people associated with our mission.

The size of the forum invited an array of perspectives that built a collectively richer understanding of the topic at hand. So too did the depth of information we discussed and the regularity of our conversations. Few topics were off limits: Granular tactics were discussed alongside strategy, intelligence alongside operations, resourcing alongside values. The best moments came when a briefing sparked a conversation among multiple people at different agencies that disclosed information that was known but had not been shared across the community.

I quickly saw, however, that beyond its value for the information shared, the O&I was the single most powerful tool I had at my disposal in leading a dispersed force. A video teleconference couldn't replace a hand on a shoulder. But the O&I provided me nine hours a week during which I could seek to influence, inspire, and learn from those I led. I asked probing questions, but also ones I knew the answers to, in order to give them a moment to demonstrate their mastery in front of an audience of thousands of their peers. I would restate something I feared was unclear or provide my personal assessment of something I wanted to ensure was accurate, only to have the experts correct me. These exchanges were helpful in calibrating my thinking, but they also hopefully demonstrated to everyone that we were less a team led by me than we were a team leading one another. The regular briefings also reinforced the briefers: As Admiral Nelson knew, decentralizing did not mean disengaging, and those farthest out could not have any doubt that their work fit into a wider mission.

Unless someone in my room was talking, one camera was on me the whole time. By nature an introvert, I found the requirement to be on camera for so long exhausting, but it forced me to be a better leader. My interactions with one person were amplified to the thousands—subordinates, peers, superiors—who were watching. If I probed until people were uncomfortable, I tried to resist chastising them in the open forum. I tried hard to address all the briefers by their first names, something that got easier the longer I was in command. I was glad one day to get a cheeky but well-meaning e-mail from a subordinate who had tried to calculate the number of times I said “thank you,” or some form of it, in the morning stand-up. He had lost count before it was over.

Critically, the O&I fostered decentralized initiative and free thinking while maintaining control of the organization and keeping the energy at the lowest levels directed toward a common strategy. This was meant to liberate subordinates and remove unnecessary hesitation. When I told a major, for example, that he did not have to ask permission to do something, I simultaneously broadcast that directive to all of the other majors. They now didn't have to waste time dialing up headquarters. Everyone left the O&I confident they knew the latest update of our organization's intent, strategy, rules, and approvals. Our discipline of schedules, processes, and standards did not reduce adaptability or creativity. It was the foundation that allowed for it.

In subtle and overt ways, the O&I helped us to animate Beltway conference rooms and cubicles with the “This is a war” ethos that filled our austere, dusty outstations downrange. By spanning time zones, we were gluing together groups of people with different levels of devotion. We relied on people in the States for whom this was a nine-to-five job, who picked up their kids from soccer practice after work. Even when their commitment was outsize for D.C., it often didn't match the grueling pace maintained in three- and four-month spurts by people downrange. The O&I helped stoke further commitment. In most stateside locations, the military wore the dark green uniform or the blue blouse to the office. So after months and eventually years of appearing in the tan uniforms worn by those deployed, we built up moral suasion. The impact was more immediate when people outside the war zone watched the operators brief. They saw their days-old beards and the guns, helmets, and body armor hanging on the wall. They knew those men would in a few hours be out in dark, tight spaces. The stand-up reminded analysts that their work was not just paper traffic; it affected lives. Those who were frustrated by sending intelligence reports into the ether had the simultaneously sobering and exciting experience of hearing that their work did, or could, lead to a senior leader being captured or to a car-bomb factory being shut down.

These moments were motivation enough for much of our force, so in concluding remarks, I would summarize some of what I had heard and try to connect it to our bigger goals. We didn't have time to drive this with emotions, to huff and puff. We needed constant, demanding, driven vigilance and professionalism. I tried to build that up a few sentences at a time through forceful but even tones.
Do your job. People's lives are on the line. Thanks, as always, for all you are doing.

*   *   *

T
he O&I ended in the early evening, and preparations for battle filled the rest of the day. Although we conducted a few operations before sunset, as night fell, the operations centers hummed with serious, focused activity. Soon the rumble of helicopters and aircraft, some throaty, some a high whine, bounced across the darkened gravel and off the cement walls and barriers of our compound. The sound grew in layers, building like a chorus singing a round, as one set of rotors, propellers, or jet engines came alive, joined the cacophony, and then departed the airfield. Gradually, the chorus dissipated until silence returned to the darkened base. Elsewhere across Iraq and on bases in Afghanistan, smaller outbreaks of mechanical sound cut into the night.

On some nights I walked to the dark tarmac, took a seat in a helicopter, and joined the raids. On other nights, I sat on the back bench of the operations center, watching the screens and listening to radio traffic and updates read aloud to the room from the operations log. After the initial assaults were called in, I often went to the gym for a second workout—exactly thirty-two minutes on the treadmill—and then returned to headquarters until light broke and the teams headed back from the targets.

When the dry heat of a new day began to creep in, supplanting the relative cool of the desert night, I retired to my hooch. Propped in my bunk, I'd read for bit, often waking to find myself nodding over pages I couldn't remember. Above my side table, Annie smiled at me from the photographs tacked to the wall. It had now been a year since I had taken command, deployed forward for most of it. As a captain in Korea, during our first long separation, I had ended each night by writing her a letter. Now I went to bed each night knowing that in the morning I would have an e-mail from Annie and a few minutes to reply before the day's activities gained momentum.

*   *   *

T
hese developments, during the second half of 2004, laid the essential framework for a machine that would become larger, better synchronized, and smarter in the years ahead.

As we grew our network, solidified the relationships that bound it, and committed ourselves even more to the fight in Iraq, our enemy did the same. On December 16, Osama bin Laden issued a long audiotape, much of it a detailed screed against his homeland's leaders. But in imploring action, he turned to the more vulnerable front
next door, in Iraq. A year earlier, he had “urged” young
Muslims to wage jihad there. He now took a direct, almost scolding tone: “Mujahideen . . . you scare the enemy but they do not scare you, and you are well aware that the burning issues of the
umma
today are the jihads in Palestine and in Iraq. So be very sure to help them, be sure to know that there is a rare and golden opportunity today to make Americans bleed in Iraq, in economic, human, and psychological terms. So don't waste this opportunity and
regret it afterwards.”

Eleven days later, amid the Christmas news lull in America, Al Jazeera broadcast an abridgment of another audiotape. In addition to warning Iraqis not to participate in their forthcoming January parliamentary elections, bin Laden named Zarqawi the emir of Al Qaeda in Iraq. Zarqawi's men, he added, needed as much as two hundred thousand euros a week to
maintain their good work.

The year ended with the highest-profile terrorist leader doing more than channeling recruits and donations to that year's most violent. By knighting Zarqawi and elevating his fight,
bin Laden had tied his own fate, and his organization's, to the success of Al Qaeda in Iraq, now the most crucial front in the global jihadist movement. Al Qaeda staked its vision—of American humiliation, jihadist victory, and a resuscitated caliphate—on that new front.

Contesting that vision, and the men who flocked to Iraq to achieve it, would soon lead us to an arid stretch of western Iraq.

| CHAPTER 11 |

Out West

November 2004–October 2005

A
t lunchtime on December 21, 2004, five days after bin Laden urged young Muslims not to miss the “golden opportunity” in Iraq, a man dressed in an Iraqi security forces uniform walked to the middle of the football-field-size mess tent at Forward Operating Base Marez in Mosul, northern Iraq. He wound his way through the long rows of white folding tables, covered with Tabasco bottles and napkin dispensers, where Iraqis and Americans sat eating. Some reports had him loitering
by the sandwich bar. Others who survived saw him sitting and, at the last moment,
bowing forward in silence. In either case, a few minutes
past noon, he ignited. The BB pellets packed in a thick layer over the explosives of his vest cut through the packed mess hall in a metallic cloud. Unseen shock waves pulsed out, scattering tables and bodies. The glowing heat scalded the room and ripped open the tent ceiling. Beneath its charred tarp and in the bright, smoky column of sunlight coming through the gash, twenty-two people lay dead, including an operative from my task force.

After the mess-hall attack, Ansar al-Sunnah, the group that had sheltered Zarqawi before we toppled Saddam and that maintained a close but rocky alliance with Al Qaeda, was quick to take credit. In its Internet boasts, Ansar claimed the attacker was an Iraqi, a hometown recruit from nearby Mosul. But intelligence instead indicated Ansar had dispatched a twenty-year-old
Saudi medical student, one of the many foreigners imported for these martyrdom attacks.

Contrary to Ansar and Al Qaeda propaganda efforts, Iraqis rarely volunteered for martyrdom operations at that stage of the war. These attacks were instead the hallmark of foreign volunteers, whose increasing infiltration into Iraq had been one of TF 714's main concerns in the months leading up to this bombing. The operative we lost that day was part of a team we had dispatched to Mosul to help combat that flow.

Foreign fighters had fought in more than a dozen conflicts since bin Laden and his fellow volunteers had first become “Afghan-Arabs” in the 1980s. Iraq was the latest and, we believed, quickly becoming the largest battlefield destination for what the jihadists called the “
Caravan of Martyrs.” Most were young men who considered themselves jihadists. Few came to Iraq with dreams of
restoring the caliphate there. Rather, most left their homes in North Africa, Saudi Arabia, the Levant, Central Asia, and Europe roused by a more visceral sense of Muslim duty. Like the generation before them who flocked to Afghanistan, Chechnya, and Bosnia, many came fired by righteous indignation of real or perceived injustices committed by the West against their Muslim brothers and sisters.

I was in Afghanistan with Mike Flynn when I learned about the attack, and our loss, later that evening. Mike had been doing a superb job making our network smart about the growing threat. But as the event that day reinforced, we needed to get smarter, faster. We needed to scale our network to combat the tide of young Muslim men funneling into Iraq.

*   *   *

A
lthough the war in Iraq was becoming international, TF 16 was not. Our operative was killed in Mosul, but the explosion was a product of a network that extended far beyond Iraq's borders. Increasingly, its supply lines of material, money, recruiters, handlers, and, most important, volunteers, stretched to Riyadh and Aleppo, Tunis and Hamburg. But this periphery of AQI remained vague to us. To uncover and then dismantle these outer rings would require that our network overlay theirs. This meant finding creative ways to employ the international reach of other agencies and units, usually existing local security forces, like the police. To coordinate our effort to tie this together, we decided to replicate the proven model of JIATF-East in Bagram by creating a parallel structure in Balad. While JIATF-East focused on locating senior Al Qaeda leaders in Central Asia, the mission of the Balad-based JIATF-West was to reverse engineer the problem we were seeing in Iraq.

I knew the success of JIATF-West, like so many of the new teams and units we created, would hinge on effective leadership. So I called two men whom I had known since they were young soldiers, Tom D. and Tres H., into the Operations Center in our Bagram compound. T.T. and I had carefully selected each man for the task. Tres was an intelligence professional, but his real gift was getting people to do things and then feel particularly good about having done them. He could, as necessary, alternate between being animated, stern, demanding, and consoling. He had been a private in my Ranger company from 1986 to 1987; now, almost twenty years later, I was sending him as an experienced major to work a difficult assignment. He would be deputy to Tom D., who had been a Ranger captain when I commanded the regiment, which he had left to join Green. Tom D.'s wry, irreverent humor formed a veneer over his dogged leadership skills, which he later used to great effect in command of a Green squadron in Iraq. T.T. and I judged that together, Tom D. and Tres could corral, convince, coerce, and inspire a motley group of military and civilian analysts to gel into a team. Within a couple of hours of receiving their new mission, they had computers and gear quickly packed and had joined Mike and me on the plane for Iraq.

A biting, wintry desert wind swept Balad when we arrived in the early morning the day after the mess-hall bombing. December turned the ubiquitous dust, powderlike during the scorching summer, into a soupy, adhesive mud, and we walked carefully to avoid it as we returned to our hangar. At daybreak, Tom D. and Tres moved into two empty white corrugated metal trailers and began to set up shop. That day the trailers had no chairs, tables, or computers. JIATF-West had only Tom D. and Tres. But within weeks, analysts from the CIA, FBI, NSA, NGA, and DIA were working inside. The trailers quickly became a critical piston of our war machine, now moving in wider concentric movements.

TF 714's demonstrated battlefield effectiveness made us increasingly legitimate in the counterterrorism community. By affiliation, the JIATF grew in prestige. Its own weekly VTC began with a modest audience but soon included chiefs of station from across the Middle East, deputy directors, and
three dozen agencies. Because we did not hesitate to share operational details with them, D.C.-based analysts knew that a weekend in their office doing work for “the task force” might lead to an arrest in the back alleys of a casbah. Deploying forward to serve in a JIATF became sought-after duty.

The JIATF's essential products were information-rich, five-page targeting folders on key enemy operatives. Each included exhaustive background on the target, his activities, and often enough specific location and pattern-of-life information for a host nation to capture him.

A key to doing so was the web of liaisons whom we had seeded across the region and who worked with U.S. country teams to ensure that local authorities saw the JIATF's communiqué so they could make an arrest. I learned early on that our influence in the embassies and agencies we were wooing often depended on the simple charisma, integrity, and competence of our liaisons. So I carefully selected the professionals we placed there, routinely diverting world-class commandos or peerless intelligence professionals to serve as liaisons, despite the impact on our operations. The trust they had earned toiling away by themselves in isolated embassies—far from their tight-knit units and the comparative glory of the fight—was vital.

*   *   *

O
ur concern about the strategic threat that the refreshment of foreign fighters posed had been building in the months prior to the December mess-hall bombing and the inception of JIATF-West. Beginning that fall, I met with the leaders of TF 714 and TF 16 in a series of two- and three-hour-long sessions. In front of maps and whiteboards, we discussed the evidence and potential ways to combat the problem. Bennet Sacolick, the Green commander, had returned to the States to oversee the unit there, leaving Colonel John Christian in charge of TF 16. “Big John,” as Graeme Lamb later warmly called him, was indeed that. With cropped whitish hair and a big, sculptural face, he looked like a bust of a Hellenistic soldier. He was articulate and persuasive, speaking in a distinctive baritone and cleanly enunciating the last syllables of his sentences. He had been commander of TF 16 during Big Ben and throughout the previous summer had gone back and forth with the Marines' intelligence shops, who disagreed that there was a significant “Al Qaeda problem” in Anbar.

John was a perceptive leader who often saw and understood trends before hindsight put them in relief for the rest of us. He had been deploying to Iraq since the summer of 2003 and before then had been a military adviser in the Philippines with Wayne Barefoot. There, the two had followed Islamic extremist groups like Abu Sayyaf and Jemaah Islamiyah, elements with regional and national agendas but aspirations toward Al Qaeda's sophistication. Their experience watching these groups as they networked, cohered, and grew helped Wayne and John divine some of Al Qaeda in Iraq's more opaque patterns.

During these sessions, we tried to do more than parse calculations of foreign fighters. We questioned our underlying assumptions about the insurgency—its strategy, depth, and leaders—that led us to see what we thought we were seeing. These debates inevitably turned to discussions about Zarqawi and what the influx of foreign volunteers revealed about his proficiency as a manager: AQI's swift fielding of these volunteers required mature processes. The increased number of volunteers implied they believed Zarqawi's was a winning team, while the strict deployment of suicide bombers against select targets revealed an ability to design and execute a strategy with discipline. That Zarqawi could keep this regional network glued spoke to his pull as a leader.

Zarqawi's charisma was the topic of one of the more memorable of these sessions that fall, when we sat down with raw transcripts eavesdropped from a broadcast he had made. He began with a lengthy preamble. For minutes, Zarqawi enthusiastically praised each of his cells in Iraq.

“To the brave lions of Samarra,” he said, “you strike fear in the hearts of the invaders. . . . And to sons of the sword in Diyala Province . . . To the vanguard in Tikrit . . .”

After a while, John Christian cut in. “He does it by township,” he said, reluctantly impressed. What could be more powerful to a struggling group of jihadists in some dusty basement than to have Zarqawi himself praise their outfit on a broadcast that would soon rocket around the world on the Internet?

“This guy is the real deal,” John said. “He understands what he's doing.” I agreed. The speech confirmed the image we had stitched together of Zarqawi as a leader. Recovered videos showed him circulating the battlefield, motivating his disparate frontline cells. Firsthand reports of his visits described him as exceedingly quiet and gracious yet visibly confident enough to be inspiring. To the awe of his followers, Zarqawi personally went on missions, donning disguises to get past American checkpoints.

Zarqawi's reputation as a battlefield commander was the foundation for his mystique. That jihadist mystique—a potent mix of violence and real charisma, perfumed by thick propaganda efforts—was wafting outside of Iraq's borders. As it did, he became the face of the insurgency. Without that personification and his celebrity, the otherwise anonymous Iraqi resistance groups would have had a harder time pulling in foreign volunteers.

At the time, we believed between 100 and 150 jihadists were entering Iraq every month, but that calculation, based on a combination of assessments, was less than scientific. Against the Coalition's estimate that the Sunni insurgency comprised
between 12,000 and 20,000 men of varying levels of enthusiasm and expertise, this might have appeared small. But I believed their impact on the violence was disproportionately large. The leadership of Al Qaeda in Iraq remained heavily foreign, replenished by outsiders who were sometimes experienced operatives with personal and ideological connections to Al Qaeda's regional network. At the lower end of the spectrum, the younger, harsher, and more enthusiastic jihadists infused energy into the insurgency. Without competing commitments like jobs or families, these foreign volunteers had nothing to do but fight full time. Unlike aggrieved Iraqis, they had no indigenous stake in the future of Iraq. So a functioning electric grid or more jobs or even greater political concessions for Iraq's Sunnis would not convince them to lay down arms. They came to hurt and kill Americans.

Most critical was the steady resupply of suicide bombers. If even a fraction of the hundred men crossing the borders were willing to blow themselves up on suicide missions—and documents TF 714 later captured and released showed the majority crossed the border
with that stated intention—they could do great harm. Through increasingly seismic car bombs that left whole city blocks charred and relentlessly decimated Iraqi police and army recruits, a single suicide bomber could exact a disproportionate toll.

As we studied the problem, we found the enemy network had a frighteningly efficient system to recruit, intake, move, and employ foreign fighters. We were most amazed by cases where, in a year or less, they could reach a young man with no prior history of violence, pluck him from his daily life, get him into Iraq, and convince him to strap a suicide vest across his torso or torch off a car bomb in a crowded, daylight market. Although each person volunteered for individual reasons, we began to
see a template emerge.

For many, the journey began in the glow of a computer screen, watching slick propaganda videos posted to the Internet. Carefully constructed montages, overlaid with hymnal chanting or righteous sermons, played on the man's guilt and anger, while propagandists challenged his sense of manhood with stories of Iraqi women raped by Americans. But often, slick videos were superfluous: In my experience, we found that nearly every first-time jihadist claimed Abu Ghraib had first jolted him to action. Ginned up, he started to hang around a local mosque. There, a spotter picked him out, detecting in him the same fidgety, adolescent yearning he'd seen in dozens of other young men. The spotter befriended him and soon introduced him to a wider group of men. These guys, the recruit found, also liked to discuss the American war in Iraq and the jihad. They met regularly at the mosque to listen to the smooth, airtight lessons of their mentor or cleric.

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