The President's Call: Executive Leadership From FDR to George Bush (42 page)

BOOK: The President's Call: Executive Leadership From FDR to George Bush
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Page 134
Indicators and Costs of PAS Success
What makes for a successful PAS? Certain personal and professional qualities recurred in the literature and in interviews with PASs and others. The Council on Excellence's
Prune Book
suggests that successful appointees possess at least a majority of the following qualities:
1. An informed and flexible intellect. Respect for the facts, including a readiness to discard inaccurate preconceptions and pet theories. 2. The ability to absorb large amounts of information quickly, discern its essentials, and identify workable solutions among conflicting views and currents. 3. Functioning political instincts and a robust skepticism. The courage of one's own convictions, but the wisdom to know when compromise is the better, or only, road. 4. Skill in getting acceptable and timely results from colleagues and staff. 5. Personal integrity. 6. Friendships or working contacts in upper echelons of the professions, business, government, or journalism. 7. Experience in public speaking and handling the press. 8. Influence in the selection of the deputy. 9. An ability to deliver testimony before Congress' committees and deal easily with its staff members. (Trattner 1988, 15-16)
Hess adds other personal qualities for PAS executives: persuasiveness, personal stability, broad intelligence, flexibility, a sense of duty, a thick skin, patience and impatience (and the knowledge of when each is required) (Hess 1988, 206-07).
Light suggests eight sets of skills that appointees need. They are:
negotiating skills, analytical skills, public speaking and other communication skills, congressional relations skills, substantive knowledge of relevant policies, familiarity with Washington politics, management skills, and interpersonal skills.
[He found that] in every case, appointees who consider themselves very adequately prepared find themselves better able to work with careerists and find careerists very helpful. Yet only slightly over half of the appointees considered themselves very adequately prepared in any of the eight areas. The highest perceived preparation was in the area of interpersonal skills, where 55% of the appointees rated themselves very adequately prepared; the lowest was familiarity with Washington politics, where 12% rated themselves very adequately prepared.
Only half of the appointees studied by NAPA rated themselves very
 
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adequately prepared in relevant policy skills. In addition, NAPA reports that fully 79% of the appointees in their study received no orientation prior to assumption of their duties. These data clearly indicated that "on the job training" is an important part of the appointee's public management career. (Ingraham 1987, 430)
Ingraham discusses the experiential qualifications of PASs. Generally well prepared for their positions, "slightly over one-third of the appointees in the Brookings study and nearly one-half in the NAPA study have had considerable experience in the public sector. Despite this apparent level of preparation, however, there are deficiencies in the management and/or policy skills of many of the appointees" (ibid.). Light also points to the need for expertise and its corollary, preparation: "Preparation for the job, whether defined in terms of management experience, negotiating skills, congressional relations, or personal style, makes a difference. Skills do matter" (Light 1987, 163).
These skills have particular relevance when it comes to an appointees' ability to work with the careerists to the administration's advantage. Regardless of party or ideological conviction, those appointees "who know what they want and how to obtain it" are able to make the best use of career expertise "in terms of substantive policy, congressional relations, management of the bureaucracy, or technical analysis" (ibid., 163). There are three reasons this is so:
1. Where appointees enter office with a short-term perspective, good preparation will help them mobilize the resources of their bureaucrats. 2. Preparation gives an appointee certain abilities to recognize the strengths and weaknesses of the career service. . . . Well-prepared appointees know enough to ask good questions. 3. . . . the most important preparation of all is interpersonal. Appointees who have some appreciation for human relations appear to have the greatest respect for the careerists. . . . The public sector may be even more dependent on interpersonal skills than the private. Lacking the financial resources to reward performance, public officials must rely to a much greater extent on their personal skills, their ability to call upon the careerist's dedication. (Ibid., 165-66)
Political appointees themselves suggest that successful appointees are those who "have had previous staff experience and who know the town and how it works" (an oft-repeated refrain). As one PAS stated it, they must "have a combination of skills that indicates they can operate

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